{"id":4647,"date":"2021-08-29T13:07:40","date_gmt":"2021-08-29T13:07:40","guid":{"rendered":"https:\/\/bughug.pt\/?page_id=4647"},"modified":"2021-08-29T13:07:40","modified_gmt":"2021-08-29T13:07:40","slug":"ral-e-rll","status":"publish","type":"page","link":"https:\/\/bughug.pt\/en\/ral-e-rll\/","title":{"rendered":"ALR e ODR"},"content":{"rendered":"<h3>ALR (Alternative Litigation Resolution)<\/h3>\n<p>In the case of disputes between seller and buyer, the buyer can appeal to an ALR entity (Alternative Litigation Resolution). These entities are authorized by law to mediate consumer disputes. You can consult the legal entities here, as prescribed by the n.\u00ba144\/2015 law.\u00a0<a href=\"http:\/\/www.ipai.pt\/fotos\/gca\/i006245_1459446712.pdf\">click here<\/a>.<\/p>\n<h3>ODR (Online Dispute Resolution)<\/h3>\n<p>The consumer can also appeal to the European Online Dispute Resolution Platform, following this\u00a0<a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/main\/index.cfm?event=main.home2.show&amp;lng=PT\">link<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>RAL (Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios) Em caso de lit\u00edgio poder\u00e1 recorrer a uma entidade de Resolu\u00e7\u00e3o Alternativa de L\u00edtigios de Consumo (RAL). Estas, autorizadas a efetuar media\u00e7\u00e3o, concilia\u00e7\u00e3o e arbitragem de lit\u00edgios de consumo, em Portugal. Consulte quais as entidades inscritas na lista de entidades RAL, previstas pela Lei n.\u00ba [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4647","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>RAL e RLL - bughug<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bughug.pt\/en\/ral-e-rll\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RAL e RLL - bughug\" \/>\n<meta property=\"og:description\" content=\"RAL (Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios) Em caso de lit\u00edgio poder\u00e1 recorrer a uma entidade de Resolu\u00e7\u00e3o Alternativa de L\u00edtigios de Consumo (RAL). 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